Shipping policy
Shipping Policy
Last updated: 29.07.2026
Shipping Policy
At Nordic Retro, we aim to provide fast, reliable and hassle-free shipping worldwide.
Processing & Delivery
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Processing time: 1–2 business days
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Estimated standard delivery: 6–12 business days after dispatch
Delivery times are estimates only and may vary due to customs processing, weather conditions, public holidays or other circumstances beyond our control.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. All orders are fully trackable, allowing you to monitor your parcel throughout the delivery process.
Shipping Costs
Shipping costs (if applicable) are displayed at checkout before your order is completed.
Free shipping promotions may be available from time to time.
Duties & Taxes
Where applicable, duties and taxes may be prepaid by Nordic Retro depending on the destination country.
If import duties or taxes are not prepaid, the customer is responsible for any applicable customs charges required by local authorities.
Express Shipping
Express shipping may be available for selected countries.
Available shipping methods, estimated delivery times and prices will be shown during checkout before payment.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
If you notice an error, please contact us immediately at info@nordic-retro.com.
Address changes can only be made before your order has been dispatched.
Failed Deliveries
If a parcel is returned to us because of an incorrect address, failed delivery attempts or non-collection, we may offer to resend the order. Additional shipping charges may apply.
Returns
Consumers have the right to withdraw from their purchase within 14 days of receiving their order in accordance with applicable consumer protection legislation.
If you wish to return an item, please contact us at info@nordic-retro.com before sending it back so we can provide return instructions.
The customer is responsible for the direct cost of returning goods unless otherwise required by applicable law.
If your product is defective, please contact us as soon as possible with a description of the issue and, where possible, photos or video documentation. If the complaint is justified, we will repair, replace, reduce the purchase price or provide a refund in accordance with applicable consumer protection legislation.
Reasonable return shipping costs relating to justified complaints will be reimbursed.
