Terms of service

Terms and Conditions

Everlune Ltd

Last updated: 29.07.2026

1. General

These Terms and Conditions apply to all purchases made through www.nordic-retro.com.

By placing an order, you confirm that you have read and accepted these Terms and Conditions.

2. Products

We strive to ensure that all product descriptions, images and specifications are accurate. However, minor variations may occur.

We reserve the right to update product specifications, prices and website content without prior notice.

3. Prices

All prices displayed on the website include applicable VAT where required by law.

Prices may be shown in multiple currencies depending on your location.

4. Payment

We accept:

Visa
Mastercard
American Express
Klarna
PayPal
Apple Pay
Google Pay

Payment is only captured when your order has been dispatched from our warehouse.

For certain payment methods, your bank may reserve the purchase amount until the payment is captured.

5. Delivery

Orders are normally processed within 1–2 business days.

Estimated delivery time is typically 6–12 business days, depending on destination.

A tracking number will be sent once your order has been shipped.

Delivery times are estimates and may vary due to circumstances beyond our control.

6. Right of Withdrawal

Consumers have the right to withdraw from their purchase within 14 days after receiving their order.

To exercise your right of withdrawal, please contact:

info@nordic-retro.com

Returned goods must be sent back within 14 days after notifying us.

The customer is responsible for the direct cost of returning the goods.

Upon receiving the returned goods (or proof of return), we will refund all payments received, including standard delivery costs, using the original payment method where possible.

7. Complaints

Consumers are entitled to a 24-month right to make a complaint under applicable consumer protection legislation.

If a product is defective, please contact us at info@nordic-retro.com with a description of the issue and, where possible, photos or videos.

If the complaint is justified, we will repair, replace, reduce the purchase price or provide a refund in accordance with applicable law.

Reasonable return shipping costs relating to justified complaints will be reimbursed.

8. Returns

Before returning any product, please contact our customer support to receive return instructions.

Returned products should be securely packaged to avoid damage during transport.

9. Privacy

We respect your privacy.

Personal information is only collected and processed for the purpose of fulfilling your order, providing customer service and complying with legal obligations.

We do not sell your personal information to third parties.

Information is only shared where necessary to process payments, deliver orders or comply with legal requirements.

For more information, please refer to our Privacy Policy.

10. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

More information is available in our Cookie Policy.

11. Limitation of Liability

Nothing in these Terms excludes or limits any rights granted to consumers under applicable law.

To the fullest extent permitted by law, Nordic Retro shall not be liable for indirect or consequential losses arising from the use of our products or services.

12. Force Majeure

Nordic Retro shall not be responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, war, government actions, transport disruptions or similar events.

13. Intellectual Property

All content on this website, including text, graphics, logos, images and product descriptions, remains the property of Nordic Retro or its licensors and may not be copied or reproduced without prior written permission.

14. Governing Law

These Terms and Conditions shall be governed by applicable consumer protection legislation and the laws applicable to Nordic Retro.

Nothing in these Terms limits your mandatory consumer rights.